FAQs

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We’re creating a buzzworthy service! Check out the FAQs below to learn more about fiber internet.

  • What is Buzz Broadband?
    Buzz Broadband, a fiber-based broadband service, brings the highest available broadband speeds for a competitive price to our members. We are very excited about how this can transform where we live, work and go to school!
  • Why is Covington Electric getting into the fiber-based broadband business?
    Installing fiber will allow Covington Electric to enhance the quality and reliability of its electric service and bring the fastest internet speeds available anywhere in the country to our members.
  • How is Covington Electric going to do this project?
    CEC recently completed a “middle mile” fiber ring that connects all of our substations and offices to improve the quality and reliability of our electric service. The “middle mile” ring will also serve as the backbone for the fiber-to-the-home (FTTH) network, providing cooperative members access to fiber-based broadband service.

    FTTH engineering and construction began in June in the Beda/Wing area. From there, contractors will build out the system from Sanford, going east and west concurrently through the CEC service territory until every CEC member has access to broadband service. Our goal is to complete this project in approximately two years.
  • When will fiber service be available?
    Construction on the first Buzz Broadband project began in January 2021. The first sections of Phase 1 to have broadband service should be available by September 2021.

    To see if your home or business is in the Phase 1 FTTH project, sign up here on our website and receive communications regarding progress. If you are not in Phase 1, you can still sign up to show your interest.
  • What speeds will be offered?
    We will offer residential pricing packages that begin at 200 Mbps service at $59.95 per month. Other packages include $79.95 per month for 1 Gbps service and $99.95 per month for 2 Gbps service. We will also offer a landline phone service package at $24.95 per month.
  • How can I sign up?
    Register your interest here on our site today! Members in Phase 1 will be connected first. A representative will contact you via email when service is available with instructions on how to sign up for service.
  • What does this mean for the cooperative?
    Buzz Broadband will be a wholly owned subsidiary of Covington Electric Cooperative created to benefit the membership, the cooperative and the electric grid. It is a separate company and therefore managed separately from the cooperative. Its purpose is to provide a truly smart electrical grid, offer elite broadband service to members and improve communication services in the region.
  • How does this affect my electric bill?
    The broadband service will not impact CEC’s electric rates. Those who do not sign up for fiber internet will see no change to their monthly electric bill because of the broadband project. Billing for Buzz Broadband will be processed separately from electric bills.
  • How do I find out if fiber is coming to my area?
    When you register your interest here on our site, we will email updates about the construction and completion of each phase so you’ll know when it’s available in your area.

Why Buzz Broadband?

  • Buzz Broadband is a fiber-based broadband service that brings the highest available broadband speeds at competitive prices to CEC members. Having fast and reliable access to such technology takes the sting out of meeting deadlines, virtual learning, working from home and running a business.

    Because of the impact of high-speed internet on business, education and overall quality of life, providing broadband service will play an integral role in our region’s growth. We believe this service will provide CEC members with the sweetest online experience.

    Reliable and affordable access to fiber-based broadband has been limited for those who live in rural areas. CEC is pleased to help provide a solution that is truly BUZZworthy.