The Buzz Broadband employees are working hard to connect our world-class fiber service to the homes of CEC members who want the best internet service around. There have been many challenges along the way, but we’re excited with our progress and we can’t wait to get Buzz to every CEC member who wants it.
We have technical service available 24/7 simply by calling 833-399-BUZZ (2899) and pressing option #4 for assistance, or by using the chat feature on our newly re-designed Buzz Broadband website. Disruptions in internet service can occur for a variety of reasons, such as power outages, fiber optic cable damage or network congestion. If you experience an outage with your fiber internet, don’t panic. Just reach out to our technical support team and they will guide you through the troubleshooting process and help you get back online as quickly as possible.
In some cases, a Buzz technician may need to visit your location to resolve the issue. Rest assured, we’ll work diligently to get you up and running again as soon as possible. We understand internet outages are frustrating, but we’re here to support you every step of the way.
We’d also like to send a big THANK YOU to all of our customers that have shared their positive experiences with Buzz on social media. We truly appreciate your testimonials and feedback.