Please be alert while bird hunting around fiber and electrical equipment! During dove season, many people will look to the skies for their next target. While it might be tempting to shoot at a dove perched on an electric wire or fiber line, doing so not only poses a danger in the moment but can…
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Buzz Broadband addresses the prolonged internet outage that shut service down to nearly all Buzz customers
Buzz Broadband internet service went down at midnight on Aug. 28, for scheduled maintenance that was expected to last no longer than four hours. However, during that time a major issue occurred involving an equipment switch and critical internet routing problems developed. This resulted in an extended system-wide interruption of internet service to most Buzz…
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The Buzz app is no longer in use
The Buzz Broadband app that was previously available is no longer in use. The app could not be supported by our new billing system; however, payments can still easily be made through the Buzz website on your computer or mobile device. All you need to do is access your My Buzz Account to make a…
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Attention: Buzz Broadband Customers
Buzz Broadband customers will have a new account number beginning June 1, 2024. This change is necessary to convert the Buzz billing system to improve efficiency and customer service. Your new Buzz account number is needed to make payments or inquiries. It will be the last six digits of the account number shown on your…
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The Affordable Connectivity Program (ACP) is ending in April 2024
The FCC has announced that the Affordable Connectivity Program (ACP) will end in April 2024. Going forward, this means if you are an ACP recipient, the $30 discount will no longer be applied to your Buzz Broadband bill. As of now, the last month this discount will be applied is April 2024. Listed below are…
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Affordable Connectivity Program expected to end in April 2024
The Affordable Connectivity Program (ACP) is expected to end in April 2024 – The FCC announced in January that the $14.2 billion allotted to fund the ACP is expected to run out in April 2024. This date is an estimate that could change. Buzz Broadband will stop accepting new ACP enrollments on Feb. 8, 2024….
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We are making great strides in getting Buzz Broadband to all CEC members who want it
We are excited to be serving more than 5,000 Buzz Broadband customers as of today, and we look forward to serving many more with reliable fiber internet. The build out of our top notch network is almost complete and we’re hiring new techs to help speed up installations. We understand it can be frustrating waiting…
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You asked and we listened – Streaming 101
First, we want to thank the CEC member who suggested we do more to educate people about streaming entertainment on their TVs with high speed fiber like Buzz Broadband. Streaming can be confusing. Especially for those of us who remember having one giant console TV in our home with a set of rabbit ears carefully…
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Buzz Broadband exceeds 3,600 customers with more areas opening every week
The Buzz Broadband installers, contractors and employees are working very hard to continue building out our world-class fiber service for CEC members and getting about 65 new installs completed each week. There have been many challenges along the way with such a monumental project, but we’re excited with the speed of our progress in recent…
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Internet Bill Assistance
Affordable Connectivity Program The Federal Communications Commission established the Affordable Connectivity Program (ACP) in 2022, and it provides a discount on internet service for low-income households. The ACP discount is available for eligible residential internet customers only, and program participants will receive a monthly credit on their Buzz Broadband bill. Residential discount for internet ACP…
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Buzz Broadband hosts open house to celebrate new office and growth
Buzz Broadband, a subsidiary of Covington Electric Cooperative, hosted its first open house and ribbon cutting ceremony on Jan. 19, at their office located at 18146 Galileo Drive in Opp. The event was held at 10 a.m. with dozens of attendees including special guests, members of the business community and the general public. Representatives from…
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