News

Buzz Broadband addresses the prolonged internet outage that shut service down to nearly all Buzz customers

Buzz Broadband internet service went down at midnight on Aug. 28, for scheduled maintenance that was expected to last no longer than four hours. However, during that time a major issue occurred involving an equipment switch and critical internet routing problems developed. This resulted in an extended system-wide interruption of internet service to most Buzz…
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The Buzz app is no longer in use

The Buzz Broadband app that was previously available is no longer in use. The app could not be supported by our new billing system; however, payments can still easily be made through the Buzz website on your computer or mobile device. All you need to do is access your My Buzz Account to make a…
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Attention: Buzz Broadband Customers

Buzz Broadband customers will have a new account number beginning June 1, 2024. This change is necessary to convert the Buzz billing system to improve efficiency and customer service. Your new Buzz account number is needed to make payments or inquiries. It will be the last six digits of the account number shown on your…
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You asked and we listened – Streaming 101

First, we want to thank the CEC member who suggested we do more to educate people about streaming entertainment on their TVs with high speed fiber like Buzz Broadband. Streaming can be confusing. Especially for those of us who remember having one giant console TV in our home with a set of rabbit ears carefully…
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Internet Bill Assistance

Affordable Connectivity Program The Federal Communications Commission established the Affordable Connectivity Program (ACP) in 2022, and it provides a discount on internet service for low-income households. The ACP discount is available for eligible residential internet customers only, and program participants will receive a monthly credit on their Buzz Broadband bill. Residential discount for internet ACP…
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Why Buzz Broadband?

  • Buzz Broadband is a fiber-based broadband service that brings the highest available broadband speeds at competitive prices to CEC members. Having fast and reliable access to such technology takes the sting out of meeting deadlines, virtual learning, working from home and running a business.

    Because of the impact of high-speed internet on business, education and overall quality of life, providing broadband service will play an integral role in our region’s growth. We believe this service will provide CEC members with the sweetest online experience.

    Reliable and affordable access to fiber-based broadband has been limited for those who live in rural areas. CEC is pleased to help provide a solution that is truly BUZZworthy.